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Terms of Use

Last Updated: 9 February 2017

  1. General
    1. Favourit Australia Pty Ltd (ACN 602 262 644) ("Favourit", "we", "us" or "our") owns and operates the website www.favourit.com.au (the Website) and the mobile application "Favourit" (the App) (the Website and the App, together with any other sites/apps which may be owned, managed or operated by Favourit for the purposes of offering bookmaking and wagering services, collectively referred to as the "Site").
    2. Favourit is a company incorporated in Australia and licensed by the Northern Territory Government to provide bookmaking and betting exchange services, including betting services via the telephone and the Site (the Services).
    3. References to "you", "your", the "customer" or the "user" is a reference to any person using the Site or the Services of Favourit.
    4. Your use of the Site, including any use of or participation in the Services is governed by these Terms and Conditions of Use (Terms and Conditions). These Terms and Conditions also apply to all website betting and betting via mobile devices including any betting conducted through the App or through your use of/access to the Website via a mobile device.
    5. These Terms and Conditions apply, and should be read, in conjunction with (a) Favourit's Privacy Policy which contains further information about how we collect, use, store and disclose your personal information; and (b) the Rules applicable to our betting products and Services.
  2. Acceptance and Changes to the Terms and Conditions
    1. By using and/or visiting any section of the Site and/or any of our Services, you acknowledge and agree that you have read, understand and consent to be bound by these Terms and Conditions, the Rules and the Privacy Policy. If you do not agree with these Terms and Conditions, please do not use the Site or our Services.
    2. Favourit reserves the right, subject to the approval of the Northern Territory Government (where such approval is required) to modify, amend, or otherwise alter these Terms and Conditions in whole or in part, for a number of reasons (including to comply with applicable laws and regulations and regulatory requirements). We will endeavour to give you prior written notice of any material changes to the Terms and Conditions. If we change our Terms and Conditions, we will notify you by publishing the updated Terms and Conditions on the Website. Please refer to the date of the last revision at the top of this page to ensure that you are complying with the most recent version of the Terms and Conditions.
    3. By continuing to access or use our Site and/or Services, you confirm your acceptance of, and agreement to, these changes to the Terms and Conditions.
  3. Eligibility to use the Site and Services
    1. The Site and Services are intended for the personal use by Australian residents only. You must not use the Site and/or Services if, by doing so, this is illegal in the jurisdiction in which you reside or are present (including, for example, the United States of America). You are responsible for determining whether your access and/or use of the Site or Services is compliant with the applicable laws in your jurisdiction.
    2. You are also prohibited from using any Services and participating in any betting activity which relates to an event, if that event is one which falls within the events conducted by a sporting or racing body with which you are associated. For example, an Australian Football League player or coach must not participate in any betting activity which relates to an AFL match.
    3. You acknowledge and agree that we may ask you to provide evidence at any time of your eligibility to use the Site and/or our Services. If Favourit is not reasonably satisfied with the evidence you provide, we reserve the right to close or suspend your user account until satisfactory documentation is provided.
  4. Registering an Account with Favourit
    1. You must be over 18 years of age to use our Services and register an account with Favourit (an Account). You are prohibited from using the Site if you are under the age of 18.
    2. To register for an Account, you are required to provide us with the information we require as set out in the registration form on the Site. All information provided when registering an Account must be true, accurate and complete. Where Favourit forms a reasonable suspicion or belief that the information that you have provided is not true, accurate or complete, we may close your Account or suspend your access to, or use of, your Account, the Site and/or our Services, at any time without notice. Where an Account is suspended, you should contact us using the details below.
    3. In compliance with our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), we are required to verify your identity when you open an Account with us and you agree that you will not be permitted to make any withdrawals from your Account until we are satisfied that your identity has been verified.
    4. By registering for an Account, you acknowledge and agree that Favourit may be required and is entitled to, conduct any and all age, identification, credit and other verification checks from time to time that it considers may be required by applicable laws and regulations in relation to the use of our Site and our products and Services. You agree to provide us with all the information we require to conduct such verification checks. This may include (but is not limited to) photographic identification (for example, a colour photocopy of your passport and/or driver's licence); your Medicare number, driver's licence number and/or your passport number.
    5. If we are unable to verify your identity within 90 days of the date you registered an Account with us, or if we consider at our sole discretion that any of the verification checks have not been completed to our reasonable satisfaction, Favourit reserves the right to suspend your Account.
    6. As part of the registration and verification process, you acknowledge that Favourit may disclose the information that you provide to authorised third parties to verify your identity and confirm the information that you have provided. For example, Favourit may supply certain financial information to authorised credit reference agencies, to confirm your payment details or disclose your identification information to third party verifiers who may verify your identity against third party databases. By registering an Account, you agree to any such disclosure of this nature.
    7. You are permitted to register one Account only with Favourit. If we identify any user with more than one Account, we reserve the right to treat any such accounts as one joint account and/or close any additional accounts.
    8. You are entitled to choose your own username and password when registering an Account. However, Favourit reserves the right to reject a nominated username or password if we believe that it contravenes a trade mark or other proprietary right or is otherwise vulgar, offensive or inappropriate.
  5. Privacy and Your Personal Information
    1. Favourit will be required to collect, store and use certain personal information about you for the purposes of (without limitation) registering and maintaining your user Account or for the purposes of verifying your identity. The types of personal information that we may collect include (but is not limited to) your full name, address, telephone numbers, email address, passport information, driver's licence information and financial information (such as credit/debit card details or bank account details).
    2. Favourit may disclose your personal information to third parties, for example to third party verifiers for the purposes of verifying your identity; to third parties who assist us in the conduct and management of our business and our Site, such as payment processors, mailing houses, webhosting services or information cloud storage service providers; to government or regulatory bodies and authorities or law enforcement bodies in order to comply with our legal obligations or for legal investigation purposes; to gambling regulators (such as the Northern Territory Government) or racing or sporting controlling bodies for integrity purposes.
    3. Favourit maintains recordings of all telephone conversations and internet transactions between you and Favourit. In accordance with our Privacy Policy, you agree that all recorded conversations or transactions may be provided to a government or gambling regulatory authority or law enforcement body, including, for example, the Northern Territory Government upon request or where required for the purpose of resolving a Dispute or to any sporting or racing authority or body as required by law or under any agreement with Favourit.
    4. In managing your personal information, Favourit endeavours to comply with all applicable laws in respect of the personal information you provide to us. For information about how you may make a request for access to and/or the correction of, your personal information or how you may make a complaint about a breach of your personal information or for further information about our privacy practices generally, please see our Privacy Policy.
  6. Accessing and Using Your Account
    1. You are required to keep your personal information and Account details up to date. If any of your personal or Account details change, you may amend these details by accessing the ["My Account"] section of the Site.
    2. You acknowledge and agree that you are solely responsible for maintaining the confidentiality of your username and password and any and all activities conducted through your Account (including any transactions, bets/wagers placed on your account).
    3. You acknowledge and agree that all bets (including any bets placed by telephone) will stand if your name, username and password have been entered or quoted correctly (whether or not authorised by you), subject to there being sufficient funds in the Account.
    4. If you nominate or authorise another person to access and use your Account, you shall remain responsible for all transactions that person makes using your Account. If you lose your Account details or suspect that someone is using your Account without your permission, please Contact Us immediately using the contact details below.
  7. Closure, Suspension, Limitation and Termination of an Account
    1. You may close your Account with Favourit at any time by contacting us at the contact details listed below. Any negative balance on your Account at the time of your closure request will become due and payable immediately to Favourit and your Account will not be closed until the relevant amount owed is paid in full.
    2. Without limiting any other right stated expressly in these Terms and Conditions, Favourit reserves the right, at its sole discretion, to suspend, limit or close your Account and/or terminate your participation in any betting activity conducted on the Site, at any time, without notice or explanation, if Favourit knows or reasonably suspects that (without limitation):
      1. you are in breach of these Terms and Conditions or the Rules;
      2. you are using your Account and/or the Site for any purpose that is illegal, unlawful, fraudulent or otherwise prohibited by these Terms and Conditions or any law or regulation;
      3. you are involved in any activity which threatens or is at risk of threatening, the integrity of a sporting or racing code, controlling body or event;
      4. we are requested to do so by a government or regulatory body or authority (including any gambling authority or sporting or racing controlling body), law enforcement body (such as the police) or a court of law;
      5. you are using the Site or our Services in a manner that is unfair to Favourit or any other user;
      6. you are using the Site or our Services to abuse, harass, impersonate, intimidate or threaten other users;
      7. you are using the Site or our Services to transmit or procure the sending of any unsolicited or unauthorised advertising or promotional material in the form of any spam or junk mail, chain letters, multi-level marketing schemes or pyramid schemes;
      8. you are bankrupt or otherwise unable to pay your debts as they fall due;
      9. your Account is deemed to be dormant or inactive for a continuous period of 365 days and its balance is, or reaches zero; or
      10. any of the events referred to in 1 to 9 may have occurred or are likely to occur.
    3. By using the Site and Services, you acknowledge and agree that Favourit may provide relevant authorities including government bodies and agencies, sporting and racing controlling bodies and/or gambling regulatory bodies with any information relating to your Account, your activity through your Account or on our Site and/or your use of our Services.
    4. By accepting these Terms and Conditions, you acknowledge and agree that you shall be liable for any and all claims, losses, liabilities, costs, expenses, demands and damages (including legal fees) suffered by Favourit that arise from your use of the Site or our Services and/or any breach by you of these Terms and Conditions and shall indemnify and hold harmless, Favourit, our officers, directors, employees, agents and related companies for any such claims. This indemnity shall include any costs and expenses incurred by Favourit in any actions taken to enforce this indemnity.
  8. Deposits and Withdrawals
    1. You are permitted to bet or wager with the amount of cleared funds held in your Account. If you want to place bets you should therefore deposit monies into your Account.
    2. To deposit or withdraw funds in your Account:
      1. log in to your Account and select "DEPOSIT/WITHDRAW" from the "My Account" screen.
      2. select the payment method for your deposit/withdrawal and complete the information for all the fields provided.
      3. once you have completed all required fields, click "DEPOSIT FUNDS" or "WITHDRAW FUNDS", as appropriate.
    3. You may only deposit money in your Account for the purposes placing bets/wagers on the Site. Favourit may suspend or close your Account if we reasonably suspect that you are depositing/withdrawing money without any intention to place bets/wagers, for example, if we reasonably believe that you are using your Account for anti-money laundering or fraudulent activities. In these circumstances, we may also report your Account and activities to the relevant authorities.
    4. Any money that you deposit with us is held with our bank in designated customer accounts, separately from our own business accounts. Any monies deposited with us in your Account shall not bear any interest.
    5. Where possible, all withdrawals will be processed to the payment account or payment mechanism from which deposits were made. Withdrawals can only be made in the name of, and to, the registered Account holder.
    6. You may only withdraw funds from your Account to a credit card or bank account in the same name that is registered to your Favourit Account. One credit card cannot be used to fund more than one Account at any given time.
    7. You acknowledge and agree that you must supply Favourit with identity verification documentation (ID) in compliance with the Anti-Money Laundering and Counter-Terrorism Financing Act 2001 (Cth) (AML/CTF Act) and other applicable laws before you are able to withdraw funds from their account.
    8. Favourit intends to action all deposits and withdrawal requests within seven (7) days of the request subject to its obligations under any applicable law. Favourit reserves the right to delay a deposit or withdrawal request in order to ensure compliance with these Rules.
  9. Betting Procedures
    1. Customers who hold a betting Account with Favourit can place a bet using funds in their Account through the Website.
    2. You may apply to Favourit for the grant of a Deferred Settlement Facility, subject to certain terms and conditions set out in our Credit Application Form.
    3. Favourit reserves the right to refuse any wager that is placed that utilises a Deferred Settlement Facility, where the value of the credit granted would be exceeded by the placing of the wager.
    4. All bets are placed and accepted in Northern Territory Racing Commission in the Commonwealth of Australia.
    5. Favourit will not accept a bet via the internet that is less than $1.00 AUD.
    6. Favourit will not accept a bet made via telephone that is less than $50.00 AUD.
    7. To place a bet via our Website:
      1. select the event on which you wish to place a bet from the options available in "RACING" and "SPORTS" column on the left hand side of the home page, or choose from the races featured on the home page.
      2. once you have selected the event, the page will display the details of the event at the odds offered by Favourit for a $1.00 AUD bet on the event.
      3. to add a bet to your bet slip, click on the odds offered for that event. The event will then appear in a column on the right hand side of the page headed "My Betslip."
      4. you can then enter the amount that you wish to wager on the selected event. Please note that Favourit does not accept bets over the internet that are valued at less than $1.00 AUD.
      5. once you have entered the value of your wager, select "Confirm" to lodge your bet.
      6. once you have selected "Confirm", the bet slip will display a summary of the bet you wish to place. If this information is correct, you can select "Submit" to submit your bet, or "Clear" to cancel the bet.
      7. once you select "Submit" your bet will be sent to our servers and allocated a bet transaction number.
      8. you are responsible for ensuring that your bet has been accepted by confirming that a bet transaction number has been issued to you. You can do this by visiting the "Open Bets" tab in the "My Account" section of the Website.
      9. please note that bets are not deemed to be received and accepted by Favourit when you select "Submit" on your bet slip. Bets are only deemed to be accepted when a bet transaction number is issued to you.
    8. Favourit reserves the right to accept or reject all, or part, of any bet or wager placed through your Account at its sole and absolute discretion. You acknowledge and accept that all bets or wagers are placed at your own risk and discretion.
    9. It is your responsibility to ensure that the details of any bet or wager you place are correct. Once a bet/wager has been placed, they may not be cancelled or changed by the customer. Favourit reserves the right to cancel any bet or wager at any time.
    10. Each confirmed bet/wager will be allocated a unique transaction code. You acknowledge and accept that Favourit will not be liable for the settlement of any bets/wagers which are not identified with a unique transaction code.
    11. Notwithstanding any of the provisions in these Terms and Conditions, if a bet is placed using a credit or debit card, such a bet will not be valid until Favourit has received the payment in full. The bet will be deemed automatically void if we have not received full payment prior to the relevant event to which the bet relates commencing.
    12. Favourit will use all reasonable endeavours to ensure that all bets in respect of an event are settled, and returns paid, within seven (7) days of the publication of the official result of that event by the relevant sporting or racing body.
    13. Once accepted, bets may not be changed, modified or refunded accept as agreed by an authorised representative of Favourit, in their absolute discretion.
    14. All bets will be settled in accordance with the official results of the event published by the relevant sporting or racing controlling body.
    15. Favourit reserves the right to withhold winnings where it is necessary for integrity purposes.
    16. Refunds or payouts will not be affected by subsequent protests or amendments to the result of an event.
    17. Favourit reserves the right to refuse a wager where placing the wager would cause your Account to have a negative balance.
    18. Bets placed over the internet are deemed to be accepted when they are received by our servers. On acceptance, a bet transaction number will be issued to you. If you do not receive a bet transaction number, please contact our Customer Service department on (02) 9095 3700 for confirmation that your bet has been received and accepted.
    19. Favourit will accept bets on an event up to the commencement of the event.
    20. Wagers accepted after the commencement of an event are deemed void and all bets placed after this time will be considered void and the value of the bet will be refunded to the customer.
    21. Where Favourit reasonably suspects that you knowingly placed bets after the commencement of an event, Favourit reserves the right to void all bets and suspend your Account.
    22. Prices and odds published on our website are subject to variation at any time. Unless otherwise stated in these Terms and Conditions of Use, or under our Betting Rules, bets will be fixed at the odds advertised at the time the bet is accepted.
  10. Links, Advertising and Third Party Content
    1. From time to time, the Site may contain links to third party websites (Links) and/or advertising or marketing material operated by or referring to third parties and their goods and/or services (Advertising). You acknowledge and agree that Favourit has no control over and is not liable or responsible for, the content of the linked websites or Advertising.
    2. The inclusion of a Link or display of any Advertising on the Site does not constitute any endorsement by Favourit of the content or nature of the Links or Advertising or any product or service offered by the third party referred to in the Link or Advertising.
    3. From time to time, Favourit receives feeds, commentaries and content from a number of suppliers. Certain third party providers may require you to agree to additional terms and conditions governing the use of their feeds, commentaries and content. If you do not accept the relevant third party terms and conditions, please do not use the relevant feeds, commentaries and content.
  11. Intellectual Property Rights
    1. All materials and content on the Site, including (without limitation) any logos, trade marks, business names, service marks, patents, copyrights, software, images, text, graphics, illustrations, photographs, audio, visual and music (the Intellectual Property) are owned by or licensed to, in whole or in part, Favourit.
    2. These Intellectual Property rights are protected by Australian and international copyright and trade mark laws and other laws and treaties governing proprietary and intellectual property rights. Favourit may also use or publish materials which may be the intellectual property of third parties, with the permission of their respective owners (Third Party IP).
    3. You are prohibited from reproducing, modifying, copying, republishing, manipulating, editing, uploading, downloading, posting, transmitting, selling, transferring or otherwise distributing or exploiting in any manner whatsoever, the Site or any part of the Site, any Intellectual Property or any Third Party IP, without the express prior written consent of Favourit.
  12. Disclaimer and Limitation of Liability
    1. To the fullest extent permitted by law, Favourit disclaims all and any liability for damages, liabilities or losses (whether for breach of contract, negligence or for any other reason) which are deemed or alleged to have arisen out of, or in connection with, these Terms and Conditions, the Site or its content and/or the provision of our Services (including, but not limited to, any delays or interruptions in the operation or transmission of the Site, loss or corruption of data, communication or technology failure, any person's misuse of the Site or any errors or omission in content).
    2. You acknowledge and agree that the information and material on the Site and your use of the Site is provided "as is" and at your sole risk. To the maximum extent permitted by law, Favourit excludes all representations, conditions, warranties or other terms of any kind (including any express or implied warranties) in relation to the Site and our Services.
    3. Accordingly, to the maximum extent permitted by law, Favourit shall not be liable, in contract, tort (including negligence) or for breach of statutory, for any direct, special, indirect or consequential loss (including any loss of profits, business, revenue, opportunity, data, goodwill or reputation), damage, expense or injury suffered by a user arising out of:
      1. these Terms and Conditions;
      2. use by a user of their Account, the Site and/or our Services; or
      3. any action taken by Favourit in relation to a user Account.
    4. Nothing in these Terms and Conditions shall exclude or limit Favourit's liability for:
      1. death or personal injury;
      2. fraud or fraudulent misrepresentation;
      3. any right or remedy of a customer which cannot be excluded or limited under the Australia Consumer Law; or
      4. any other matter in which our liability cannot be excluded or limited under applicable law.
  13. Responsible Gambling
    1. Favourit is dedicated to being a responsible gambling operator and offers its users the ability to control or restrict their betting activity and/or set limits on the amount that they can deposit into their Accounts (per day, week or month).
    2. Favourit makes all reasonable efforts to prevent self-excluded customers from returning and using our Site and Services and provides a self-exclusion facility to assist you if you have concerns that you have developed a gambling problem. You acknowledge and agree that you are responsible for any attempt you make to participate in betting activity or use our Site or Services during any self-exclusion period and the consequences of this attempt.
    3. For information about how you restrict or limit your betting activity, account deposits or impose a self-exclusion, please see our Responsible Gambling Policy. For information about problem gambling generally, please see: http://www.gamblinghelponline.org.au or call: 1800 858 858.
  14. Complaints, Disputes, Governing Law and Jurisdiction
    1. You agree that, if you have any complaint, claim or dispute (collectively, a Dispute) arising from any transaction, bet, or from your use of the Site and/or our Services, you will at first instance, Contact Us using the contact details below and setting out the nature and details of your complaint or dispute.
    2. If this dispute cannot be resolved between You and Us, that Dispute must be referred to a representative of the NTRC (Northern Territory Racing Commission) at https://nt.gov.au/industry/gambling/complain-about-a-bookmaker/gambling-dispute-form or post addressed to Gambling Disputes, GPO Box 1154, Darwin, Northern Territory, for final determination. A Dispute must be lodged with the NTRC within fourteen (14) days of the Dispute arising. The decision of the NTRC is final and binding on You and Us. Nothing in these Terms and Conditions precludes a party from seeking urgent interlocutory relief from a court if such relief is reasonably required.

    3. You agree that you will not commence proceedings in any Court unless the Northern Territory Government has informed you in writing that it has completed its dispute handling process.
    4. These Terms and Conditions and any Dispute arising out of or in connection with it or its subject matter, whether of a contractual or non-contractual nature, shall be governed by and construed in accordance with the laws of New South Wales. By accepting these Terms and Conditions and/or placing bets or wagers using the Site or our Services, you irrevocably agree that the courts of New South Wales shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with these Terms and Conditions.
  15. FIRST DEPOSIT BONUS BET PROMOTION
    1. This promotion excludes residents of SA, WA, VIC and NSW.
    2. Each new customer qualifies to win a maximum of one (1) Deposit Promotion only.
    3. Bonus bet funds cannot be used on multi-bets or Exotic bets.
    4. If your Bonus Bet returns a winning dividend, your winnings (excluding the Bonus Bet stake) will be credited to your Favourit account. Only one (1) Bonus Bet can be redeemed per event.
    5. Prior to withdrawing any funds the Initial Deposit once (x1) and any Bonus Bet winnings must be turned over at least twice (x2) on WIN bets with a dividend greater than $1.60 per $1 bet (the Minimum Turnover Threshold) prior to Favourit allowing a Winner to make any withdrawals from their Favourit account. Multibets will not count towards turnover unless one leg is $1.81 or greater.
    6. Bets placed on different outcomes in the same event do not count towards the Minimum Turnover Threshold. If there are multiple bets placed on one single event, the turnover is void in this situation, this includes different accounts but deemed by Favourit to be from the same IP/Household.
    7. Bets on exotics do not count towards eligible turnover
    8. If any Bonus Bet Funds have not been used within (30) days of the customer receiving their Bonus Bet, the Bonus Bet (if it has not already been used) will be withdrawn from the clients Favourit account.
    9. The Bonus Bet must be taken as offered and cannot be varied or redeemed for cash. The Bonus Bet value is GST inclusive and is in Australian dollars.
    10. The Bonus Bet cannot be transferred.
    11. Any Customer who has claimed any other deposit bonus is NOT eligible to receive this deposit bonus.
    12. Only one bonus per I.P. (Internet Protocol) per account, registered address, or family member.
    13. Customers with hidden or unidentified I.P addresses will not be eligible for bonus bets.
    14. General promotional terms and conditions apply
  16. Other Provisions
    1. Entire Agreement – these Terms and Conditions, the Rules, our Privacy Policy and any other document referred to expressly in them and any guidelines or rules posted on the Site, constitute the entirety of the agreement between you and Favourit and supersedes all prior and previous agreement between the parties (whether electronic, oral or written) relating to their subject matter.
    2. Severability – If any provision in these Terms and Conditions is deemed to be invalid or unenforceable for any reason, such provision shall be deemed to be severed to the extent of the invalidity and superseded by a valid, enforceable provision that most closely matches the intent of the original provision. Where a provision of these Terms and Conditions is deemed or unenforceable, the remainder of these Terms and Conditions shall continue to remain in full force and effect.
    3. Survival – Any indemnity or licence provided by you to Favourit or any exclusion or limitation on Favourit's liability to you under these Terms and Conditions will survive the termination of your Account and the cessation of your use of the Sites and/or our Services.
    4. No Waiver – Any delay, failure or omission (in whole or in part) by Favourit in enforcing, exercising or pursuing any right, privilege, claim or remedy conferred by or arising under these Terms and Conditions or under law, does not constitute a waiver of any such right, privilege, claim or remedy. Waiver of any right or remedy by Favourit shall not be effective unless it is in writing and duly executed by Favourit. Such waiver, unless otherwise specified, shall not constitute a waiver of any subsequent or continuing breach of, or default under, these Terms and Conditions.
    5. Relationship of parties – Nothing in these Terms and Conditions shall create or be deemed to create a partnership, joint venture or principal-agent relationship between the parties and no party shall have authority to bind any other party in any way, unless provided expressly in these Terms and Conditions.
    6. Assignment – Favourit may assign, transfer, charge, sub-license or deal in any manner with these Terms and Conditions, or sub-contract any of its rights and obligations under these Terms and Conditions, to any other party.
    7. Notice – Any notice to given under these Terms and Conditions must be in writing, in English and may be served by hand delivery at, or by express or registered post to: (a) in the case of Favourit, to the address set out below under Contact Us; and (b) in the case of notices given by us to you, pursuant to the customer registration procedures. Any notice shall be deemed to have been received: (a) if delivered by hand, at the time of delivery; (b) if sent by recorded delivery or registered post, at 9:30 am on the second clear day after the date of posting; (c) if sent by any other postal method, at 9:30 am on the fifth clear day after the date of posting.
    8. Force Majeure – You acknowledge and agree that Favourit shall not be in breach of the Terms and Conditions nor liable for delay in performing, or failure to perform, any of its obligations under these Terms and Conditions, if such breach, failure or delay results from events, circumstances or causes beyond the reasonable control of Favourit. This includes, without limitation, any telecommunications network failures, power failures, failures of third party computer hardware or software, fire, lightning, explosion, flood, severe weather, industrial disputes or lock-out, terrorist activity and any acts of government, gambling authority or other competent authority.
  17. Contact Us
    1. If you have any other questions, comments or feedback about these Terms and Conditions, please contact us at:
      [email protected]
      48 Epsom Road
      Zetland NSW 2017
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